Tri fold 3This certificate is aimed at candidates who are new to the retail environment. This qualification is competence based. This means that it is linked to the persons ability to competently perform arrange of task connected to their work.

Areas covered are:

  • Customer Care
  • Team Building
  • Health and Safety
  • Security
  • Customer Payments
  • Receipt and storage of Stock
  • Merchandising and Stock Control


“When you believe, it is only a dream; when you take action, it is a reality.”

Leave a Reply

SWANN Training Services Ltd. Belfast Tel: 028 90473000